Effective Date: March 27, 2026

CERT International ("CERT," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us through this website.

This Privacy Policy explains what information we collect, how we use it, when we may share it, and what choices you may have regarding your information.

1. Who We Are

CERT International is a nonprofit ministry based in Crossville, Tennessee. If you have questions about this Privacy Policy, you may contact us at:

CERT International
460 Old Jamestown Hwy
Crossville, TN 38555
Main Office: 931-707-9328
Email: cert@certint.org

2. Information We Collect

We may collect information in the following ways:

Information You Provide Voluntarily

  • Name, email address, phone number, and message when you contact us through our website.
  • Information you provide when subscribing to newsletters, mission updates, or similar communications.
  • Information you provide when making a donation through linked third-party donation services.
  • Information you provide when applying, inquiring, or registering for volunteer or mission-trip opportunities through linked third-party platforms.

Information Collected Automatically

  • IP address, browser type, device information, pages viewed, and general website usage data.
  • Cookie and analytics data used to improve site functionality and understand visitor behavior.
  • Security-related technical data collected through tools such as Google reCAPTCHA.

3. How We Use Your Information

We may use your information to:

  • Respond to inquiries and communicate with you.
  • Provide newsletters, updates, and ministry-related information you request.
  • Process or facilitate donations through third-party providers.
  • Provide information about volunteer and mission-trip opportunities.
  • Operate, maintain, improve, and secure our website.
  • Monitor site usage and performance through analytics tools.
  • Protect against spam, abuse, fraudulent activity, and unauthorized access.
  • Comply with applicable legal obligations.

4. Cookies, Analytics, and Security Tools

Our website may use essential cookies, cookie-preference cookies, analytics technologies, and security tools. These may include Google Analytics and Google reCAPTCHA. Cookies may help us remember preferences, understand how visitors use the site, and protect forms from spam or abuse.

You may be able to manage certain cookie preferences through our cookie consent tool and through your browser settings.

5. Third-Party Services and External Links

Our site may link to or integrate with third-party services, including donation platforms, volunteer/mission registration platforms, social media platforms, analytics providers, and security services.

Examples may include services such as DonorPerfect, ServiceReef, Google services, and social media sites. When you click a third-party link or submit information through a third-party platform, your information may be collected and processed under that third party’s own privacy policy and terms.

We are not responsible for the privacy practices of third-party websites or services.

6. Sharing of Information

We do not sell your personal information. We may share information:

  • With service providers who help us operate the website or communicate with users.
  • With payment, donation, volunteer, or registration providers when you choose to use those services.
  • When required by law, legal process, or to protect rights, safety, property, or security.
  • In connection with protecting the website from spam, abuse, fraud, or technical threats.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Choices

  • You may contact us to request updates or corrections to information you have provided.
  • You may unsubscribe from marketing or newsletter emails using the unsubscribe link, when available.
  • You may control some cookies through our cookie banner or your browser settings.

9. Children’s Privacy

This website is not intended to knowingly collect personal information from children without appropriate consent. If you believe a child has submitted personal information through this website, please contact us so we can review and remove it if appropriate.

10. Data Security

We use reasonable administrative, technical, and organizational measures to help protect personal information. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

12. Contact Us

If you have questions about this Privacy Policy, please contact:

CERT International
460 Old Jamestown Hwy
Crossville, TN 38555
931-707-9328
cert@certint.org